A Sincere Testimonial from a local Cricket Club!
“Can you please pass on this message from our Cricket Club to Karl Stoakley and his team, very nice to see people taking pride in their work. I do hope this gets through to Karl, as it’s such a pleasure to have the same people turn up and take pride in the work unlike when we had previous contractors with different people turning up every week and not caring this definitely does make a lot of difference getting to know the same people week in week out"
The Chairman of a local cricket club/ playing field committee member.
Fantastic testimonial from a resident regarding tree works carried out by our Arboriculture Department
“Hi, I just wanted to say thank you so much for sorting the tree problem. CGM has done an amazing job. The very polite man told us what they were doing, got on with the job and cleared everything up perfectly. We cannot thank you and CGM enough! Perfect!’ Thank you for the great work you have carried out. If you can please pass on to the person who completed the works here”
Positive feedback from a school near Huntingdon
“Good morning – CGM completed work on one of our outdoor areas over the last few weeks. I wanted to express my thanks as the feedback I’ve had is that the work has been excellent and will be hugely beneficial to children attending in September. Thank you in advance.”
Fantastic Testimonial from a Property Letting Company
“We have received some lovely feedback from the residents of Bransby Close in regards to the operative who attended yesterday to carry out the garden works. They confirmed he worked hard all day and didn’t stop despite the heat and he was lovely and polite. If you could pass this onto him and also pass on a thank you from myself that would be great”.
Working Together Testimonial
A Fulfilling Testimonial for the Environmental Services and Arboriculture Department working in collaboration in a Vegetation Clearance Project. Once again under challenging conditions working together, CGM has delivered another outstanding piece of work. A Very happy client said “Fantastic job, Looks brilliant. Thank you for all your efforts in organising. Please could you pass on my thanks to the site team.”
“CGM Group successfully won in 2019 a Council’s 3 year Winter Gritting Contract. This entails monitoring sub-zero temperatures from the 1st November until 31st March each year and pro-actively gritting approximately 40 public car parks and public areas throughout the District between the hours of 23:00 and 05:30 am as and when required. Although the 2019-2020 winter period was relatively mild on the occasions when freezing conditions occurred CGM carried out an excellent job covering all sites throughout the district within the contractual time limits.
We look forward to working with CGM again for the remaining two winter seasons of the contract.”
A fantastic testimonial from Shottisham Parish Council
“We would like to say that several of the villagers have remarked upon how good the playground and dog walking field are looking since your company took over and we would like it if you could pass these comments onto the crew that did the work for us.”
A Recent and Fantastic Testimonial from Hyde Housing
“I wanted to write because it is important that you know how much I and the team at Hyde appreciate how hard you are working to keep our customers and their homes safe in these unprecedented times. I’d particularly like to express my gratitude at how you and your teams on the frontline have adapted to working during the coronavirus situation. I realise that it doesn’t always feel like your usual day-to-day role right now, with the challenges that this outbreak is bringing, whether that’s sourcing and having to wear PPE, experiencing issues with supplies or making sure there’s cover for colleagues who are sick or self-isolating. All these factors make it harder to carry out your jobs.
At Hyde, we really appreciate the ongoing support of all of our contractors. You are visiting as many customers each day as possible, dealing with emergency repairs and works, as well as continuing with essential services in our blocks and estates. Keeping our residents safe has never been more important than it is right now.
We really couldn’t do this without your dedication and commitment. Please pass on my thanks to each and every member of your team. Thank you and stay safe”.
Delighted to share with you all Praise from South Wootton Parish Council
“Thanks for making the village look so beautiful, so many people walking and cycling and enjoying the lovely area. Muchly Appreciated.”
A Great Testimonial from a Parish Council in Cambridgeshire - 17th April 2020
“I would like to pass on a big thank you to your guys for the grounds maintenance work you do for them with the football fields and other grounds as we have had great feedback to say they have never looked better!
All in all, I am very impressed with the standard of work and the courtesy and professionalism of all the staff involved, and I would like this passed on to the operatives that carry out the work.”
Another great Parish Council Testimonial for the Grounds Maintenance Team for this season’s grass cutting
“Greens look beautiful, thank you. Nice and neat around the pond edges. Looks like the molecatcher is doing well”
A Parish Council Testimonial for Carl - A clear demonstration of social distancing and continuing to deliver our services
“Just to say what a good job Carl made of the greens last time he came. They look very good. He has told me he will be here next week which is fine as far as I am concerned. We keep in contact by text which is an excellent method. Take care and stay safe
After the recent Storms and extremely bad weather – Some fantastic testimonials for David, Jason and Scott regarding different fencing Jobs
Mr & Mrs. Tyler fencing job from Downham Market emailed CGM and said: “Would you be kind enough to pass our sincere thanks to the two men that carried out work at our home earlier today. They were clearly very able and carried out their duties in an exemplary manner.”
Mr. Wright- Housing Association Tenant – Fencing job in Kings Lynn phoned CGM and said: “I am very pleased with the work that has taken place and the team that attended to do my fence, the team did so well at clearing up after themselves.”
A Visitor to one of our NHS Trust Sites sent us a fantastic Testimonial for Jay and the CGM Team
“I have just been visiting one of your NHS Trust sites and I wanted to say just how lovely the grounds are looking, they have been well maintained and overall, is looking very smart. I spoke to one of the team members, Jay, and he was extremely polite and friendly.”
A massive well done to Jay and the team.
On behalf of the Pro Tem Village Hall Management Committee, I have been asked to extend sincere thanks for your generous help with the hedge cutting at the Village Hall, it is a vast improvement. Thank you to Tim and CGM Group for the work that had been completed so far.
Lovely Feedback from one of our Customers for our Landscape Construction Team:
“Your Team were really friendly and very professional. They talked me through the work they had done and explained where they had done a bit of extra work, that hadn’t been specifically asked for, but which would mean that the job was proper, thorough and finished well.I was hugely impressed with them and they were a real credit to CGM.
The Fence itself looks wonderful and I’m really pleased with it and the garden looks so much better and so much neater since it has all been done. I’m also sure that you will have had lots of call-outs after the storms, so to have had the job quoted for and completed within a week, was really wonderful.
I’d like to say a personal thank you to the guys in the team for turning everything around so fast and for doing such a great job.
I really am thrilled with it."
Fantastic feedback for our Award-Winning Arboricultural Department – from one of our major clients
“I would just like to say a massive thank you for the prompt professional service provided by yourselves at CGM with regards to the urgent tree removal that was required at one of our properties.
The 2 tree surgeons Craig and Chris, ensured the tree was removed from the roof of the property in a very safe manner. An excellent job all round and you left the site clean and tidy and free from debris. I would also like to say a huge thank you to Zara for all of her help & assistance through this matter from organising the crane at very short notice and also arranging the team to attend and remove the tree. I am more than happy with the service Zara provided Both prompt & professional she is a credit to your team."
Fantastic Review from the Support Advisor at Freebridge Community Housing
“I would just like to pass on my thoughts about Rob, who cleans several of the schemes I manage. Rob always does a really good job and his work is of a consistent high standard. Rob is also very polite and friendly with the tenants, which is exactly the sort of person we need working in our sheltered schemes.”
A Recent Testimonial Received for our Environment Services Department
“A big thank you for the recent support you have provided following the recent wet weather and flooding.
As an organisation, we have faced some extremely challenging weather conditions across several counties and have been stretched in operating and maintaining assets and additional aid requests from elsewhere. In simple terms, the support you gave us, at very short notice, was magnificent and it was clear that CGM Group were acting in a truly collaborative sense, putting the protection of our communities first. Thank you again for your personal leadership and support, it has been hugely appreciated. Here’s to 2020 and our ongoing partnership”
Alec – National Agency
“We would like to pass on my thanks to the CGM Group for the ongoing work around excluding badgers from the raised embankments within the Lincs and Northants area.”
Badger Setts within raised embankments in fenland catchments are becoming an increasing issue to the National Agency as badger populations increase. The material excavated out by badgers burrowing can weaken the asset, leading to failure when loaded by water. There is little in the way of case study for excluding badgers from flood defences and the longer term related management. The partnership work between yourselves and the National Agency that has been ongoing since the start of the framework has been pioneering and represents excellent value for money. We have successfully excluded the badgers, fixed the asset and ensured properties are protected and environmentally mitigated in a number of high risk locations across the area. I look forward to continuing this partnership work.
Just a note of thanks for the grass cutting you have carried out so far across the catchment.
My team have been very complementary of the operators and from the cutting I have seen really impressed along with others. If you could pass on my thanks to the operators that would be great.
On another note I randomly came across your stump grinding team while working the Coronation Channel at Spalding yesterday. They were doing a fantastic, high quality job. This was an excellent opportunity to carry out some active monitoring which I need to get recorded on our EA health and safety system. The site was really neat and tidy with signs/barriers and banks man in place. All PPE was as expected. The operators were very knowledgeable and could explaining in detail about what they were doing and the risks involved and knew where the site was for welfare. I was really happy and impressed !The risk management documents was in their van (I did see it in the windows when I walked past) could you forward me a copy sometime so I can sign off the audit please. Again please could you reiterate my thanks to the site team.
Dentan Williams Limited
“CGM is currently contracted for the ground maintenance of our site at Chatteris. We are pleased with CGM’s work so far & the team is efficient & reliable & CGM delivers as promised. We would recommend CGM to any interested party.”
Richard Riseborough – Barney Playing Field Committee
“Fantastic work again at Barney Playing Fields please pass on our comments. In the last week alone, eight people have commented on the playing field looking the best it’s ever looked for 15 years.’
Mark Fawkes – Freebridge Community Housing
“The service offered by CGM was fantastic – after an initial telephone conversation with Adrian arrangements were made to treat multiple properties. Adrian was thoroughly professional & courteous with the tenants involved, even taking it upon himself to carry out follow up phone calls. Adrian kept me in the loop with periodic updates & advising the best course of action.
I would recommend CGM’s Pest Control service for their friendly, approachable service & dedicated staff.”
Satisfied Clients – Denver, Norfolk
“We had an alarming rodent infestation in our roof space during Winter 2015 and called upon CGM’s Pest Control Supervisor for help. He provided an efficient, knowledgeable and effective service at what we considered to be a fair price for an initial assessment and two follow up visits. Should the need arise, we wouldn’t hesitate to call upon his services again."
Mr & Mrs Gee – Downham Market
“Recently we had our large ash tree pruned by your tree department. We were very impressed with the workmanship. The men were punctual, efficient and tidy. We are delighted with the finished result.”
Matthew Poll – Norwich Research Park
“Two members of the CGM team have been working on the Norwich Research Park undertaking essential maintenance to a number of trees across the park. On the 4th August while working in the Northern area of the Park they found a man lying on the ground clearly confused and in some distress. They suspected he was having a heart attack and called for an ambulance and alerted the Park first aiders. They kept watch over the person until the ambulance arrived. The man was taken to hospital but fortunately he had not suffered heart attack and only required minor treatment.
The Norwich Research Park would like to thank the CGM team for their swift action and their consideration for others which may well have prevented a more serious outcome for the person involved.”
Diane Davis – Sawtry Parish Council
“We are very pleased with both the service and the operatives on site. CGM Group has coped very well with us changing our minds and have always done it with a smile on their faces.”
Jon Woolley – Mears Group Plc
“I would have no hesitation in recommending CGM to anyone concerned. Since gaining the Cross Keys Homes contract in October 2013 they have turned the contract round by sheer hard work, improvements in practices and leaner working methods. The staff are always amiable whether you are talking to a director or operative, the work ethic that runs throughout the business is wonderful allowing us to meet our KPI’s every month.”
Alan Daniels – National Agency
“Our responsibility to the environment is at the heart of everything we do and CGM fully engages with us when planning and undertaking works. They have become our eyes and ears on the ground over vast areas of our land for which we are responsible. This local knowledge and experience is invaluable and provides that added value that we seek from our contractor partners.”
Ian Nelson – Clerk of Hempnall Parish Council
“CGM has done an incredible job in cutting the grass this year through difficult long periods of rain. Through liaison between the contractor and myself we have manged to find an agreeable and very satisfactory understanding.”